Groove

Groove is the simple yet powerful alternative to Zendesk. The best helpdesk software for your business. Shared inbox, knowledge base, chat and more!

Groove is a help desk software for customer support. It values a culture of customer satisfaction, collaboration, and remote work. Groove supports remote work arrangements, enabling employees to work remotely or from their preferred locations. Groove appears to have a company culture that values simplicity, collaboration, and growth. The company's website emphasizes the importance of providing simple and effective solutions for growing teams, and the software itself is designed to streamline communication and knowledge sharing within organizations. In addition, Groove's blog and social media presence suggest a focus on collaboration and community-building. The company regularly shares tips and best practices for customer support and team management, and encourages customers to share their own experiences and insights.