Methods is a dynamic and innovative consultancy company that is dedicated to providing cutting-edge solutions in cybersecurity, service management, and digital transformation. Our team of experts is passionate about empowering organizations to enhance their security posture, streamline operations, and drive business value and success. We take pride in our diverse and inclusive work environment, where every individual is valued and celebrated for their unique contributions. 

At Methods, we believe in fostering a culture of equality and respect, actively supporting and participating in initiatives that promote LGBTQ+ communities and diversity. Our range of services includes cybersecurity solutions, service management consulting, and digital transformation projects customized to meet our clients' specific needs and goals. 

Through thought leadership, innovative strategies, and a commitment to excellence, Methods is helping organizations across various industries navigate the complex landscape of cybersecurity and service management. Our expertise in areas such as Salesforce configuration, vocational education transformation, and flood and coastal erosion risk management make us a trusted partner for organizations looking to modernize and optimize their operations.

Methods is dedicated to helping clients achieve success through cutting-edge solutions that make a real impact. Our commitment to putting users and customers first, coupled with a track record of delivering results, makes us a trusted partner for organizations looking to drive change and achieve their goals. Join us on our journey to transform the digital sector and drive positive change in the world of technology. Trust Methods to help you take back control and achieve your goals.

Delivering end-to-end business & technical solutions that are people-centred, safe, & designed for the future

Methods

Our latest news
Meet Will
Our latest employee spotlight introduces us to Will - Royal Marine to Cyber Expert at MethodsMeet Will
Pride at Methods
June is a month dedicated to celebrating LGBTQ+ communities, drawing the participation of millions of individuals globally. Read what some of our colleagues had to sayRead more
Strengthen your Security Posture with Azure
Join our webinar where experts will guide you through Microsoft Azure’s security capabilities. They’ll cover built-in features, identity management, threat detection, and response strategies. Gain insights, practical tips, and real-world examples from National LotteryRegister
Customer stories
Empowering security operations to identify critical threats
A security breach is inevitable and often starts with a successful phishing attempt against an unsuspecting employee. Once the attackers gain access to that employee’s credentials, they can remain hidden in an organisation’s infrastructure for weeks, maybe months - watching, waiting, and learning
Future Services Programmme – Transforming Service Management at HMCTS
Achieving high quality transformation at pace in order to deliver the Future Services Programme at HMCTS
Thought leadership, service delivery and business value using ServiceNow
HMCTS sought a partner to bring thought leadership, service delivery and gain greater business value from the ServiceNow Platform
Transforming Scotland’s digital sector
How we set out plans to share capabilities across Scotland’s public sector and form its Digital Ecosystem Unit
Configuring Salesforce®
EWR realised the significant benefits Salesforce® could deliver if configured correctly
Transforming vocational education in the United Kingdom
A user-centred approach that ensured users were put at the forefront when deriving the new T Levels qualification strategy
Overhauling the death certification process
How we designed and built a service that’s key to long-term plans to reform death certification in England and Wales
Disaggregation – moving from a complex shared contract to a dedicated solution
LLWR were looking for a partner who could provide the consultancy and analysis to build and assist with the disaggregation
Migrating legacy-based IT systems to the cloud
The FCO’s technology overhaul programme was behind on both time and budget and in danger of not meeting its target of modernising the IT estate
From 4 hours to 15 minutes
Voted by the public as a top 3 finalist at the DigiLeaders 100 'AI Innovation of the year' 2021
Environment Agency Flood and Coastal Erosion Risk Management (FCRM) Improvement Portfolio Support
Over 12 weeks, Methods worked with the FCRM Improvment portfolio teams to create tools and processes which would improve the planning and delivery of flood and coastal erosion business improvement projects and programmes.
Exploring how RPA could innovate the management of processes
Using RPA to innovate how this public sector organisation conducted their business whilst leveraging their existing technology
Enabling a customer approach to design and delivery
Defra wanted to improve the way they approach customer-centered design to ensure their customers are the focal point of all decisions related to delivering products, services, and experiences
Incorporating ‘Natural Capital’ approaches into government decision making
In 2021, Defra launched an ambitious proof-of-concept year to explore how we can integrate 'natural capital' approaches into decision making for the marine environment
Empowering security operations to identify critical threats
Future Services Programmme – Transforming Service Management at HMCTS
Thought leadership, service delivery and business value using ServiceNow
Transforming Scotland’s digital sector
Configuring Salesforce®
Transforming vocational education in the United Kingdom
Overhauling the death certification process
Disaggregation – moving from a complex shared contract to a dedicated solution
Migrating legacy-based IT systems to the cloud
From 4 hours to 15 minutes
Environment Agency Flood and Coastal Erosion Risk Management (FCRM) Improvement Portfolio Support
Exploring how RPA could innovate the management of processes
Enabling a customer approach to design and delivery
Incorporating ‘Natural Capital’ approaches into government decision making
Hear from the people we work with
The programme has been exceptional
"Methods have been totally onboard with the bigger picture, expressing a real desire to make a difference. Their work has been backed up with a framework of working that's allowed ITSM to expand at rate that has provided a solid foundation. The difference they have made is without doubt a major contributory factor to the success we are having."
Invaluable
"Methods have been invaluable to the project. They have helped us to move at a pace we could never have been able to do by ourselves."
Take back control
"Methods brought a wealth of knowledge, experience and ideas to the table. Their assistance was invaluable, their honesty and integrity welcomed, and their agility was both critical and collaborative. I am very grateful to Methods for assisting us to achieve a challenging time frame to take back control of the IT estate."
Methods' team put us first
"It was clear to us that Methods had the knowledge and expertise that stood head and shoulders above the competition. The delivery has been very professional, and importantly the business felt that the Methods team put us first, and we could trust them. The consultants brought a wealth of knowledge and experience, giving the business the confidence to break away from the normal collaboration approach and set up a delivery model that met the business needs without compromise."
An exemplar
"A model for how all statistics should be developed. An exemplar."
Transformed
"The nature of our funding business is complex. The work we are doing is transforming how the core funding business will operate in the future. Whilst we did not set out to establish Methods as our main supplier, the quality of work, services and people has naturally led us to this place, helping us to grow and develop our internal skills in both user centred agile delivery and platform developments."
Back on track
"I had high-performing, credible people doing challenging jobs arriving mid-project and having to pick-up and run. I am attracted to the collegiality of Methods…the mixed Methods and (incumbent) team are working well together. This enabled us to up our game, progress at a faster rate, delivering a more comprehensive and professional service, resulting in the budget being back on track."
Tight timescales
"Methods helped us to scope the project (digital services platform implementation) and design an achievable implementation plane. They provided the delivery and technical expertise required to successfully deliver this complex, high profile project to tight timescales."
Substantial savings
"Thanks to the work of the Methods Digital team, we have managed to gain significant momentum towards strategic change within the organisation. The focus areas we identified together are already being tackled, and are the foundations for realising substantial savings over the course of the next 3 years and beyond. "
Understood and challenged us
"Really enjoyed working with you, you're unlike other consultancies, you provided expertise and challenge in a really friendly and constructive way. You understood what we were trying to achieve and have challenged us to think differently and move at pace."
Meet some of the team
We're a talented group of creative individuals interested in cloud, emerging technology, service redesign, user research, contract disaggregation and all niches in between.
Hannah Pinnock
Design Strategist
Working at the intersection of design and strategy enables me to use design thinking to support clients in addressing their organisational challenges, and make those changes sustainable.
Nukey Proctor
Programme Manager
I love the fact that my job keeps me on toes every single day. Working in transformation is never predictable and it’s so satisfying solving problems, and feeling like you’re making a difference.
Andy Foskett
Head of Scottish Practice
It’s really exciting to be able to bring the history, experience and capability of the Methods group to the Scottish Public Sector, creating jobs and opportunity while delivering digital transformation of public services in Scotland.
Will Palmer
Head of Service Improvement
I love helping to simplify transformation, finding practical solutions that deliver services that make a difference. Technology is the enabler, but ultimately it is about people, culture and data.
Michael Raphael
Senior Consultant (Private Sector Lead)
It’s being in the room with the client and listening to their requirements, confidently thinking - I can’t wait to deliver on this. And then the look on the client's face at the end of the project, when everything comes seamlessly together!
Tara O’Connell
Head of Bids
I love the challenge of working with colleagues to understand client needs, and to then shape a solution which will offer an exceptional service and value for money.
Peter Pepper
Senior Delivery Manager
Collaboration and teamworking are essential to driving and planning successful deliveries. A willingness to share knowledge and experiences allows for better planning, client experience, business benefits, and personal development.
"Working at the intersection of design and strategy enables me to use design thinking to support clients in addressing their organisational challenges, and make those changes sustainable.
Hannah Pinnock
Design Strategist
"I love the fact that my job keeps me on toes every single day. Working in transformation is never predictable and it’s so satisfying solving problems, and feeling like you’re making a difference.
Nukey Proctor
Programme Manager
"It’s really exciting to be able to bring the history, experience and capability of the Methods group to the Scottish Public Sector, creating jobs and opportunity while delivering digital transformation of public services in Scotland.
Andy Foskett
Head of Scottish Practice
"I love helping to simplify transformation, finding practical solutions that deliver services that make a difference. Technology is the enabler, but ultimately it is about people, culture and data.
Will Palmer
Head of Service Improvement
"It’s being in the room with the client and listening to their requirements, confidently thinking - I can’t wait to deliver on this. And then the look on the client's face at the end of the project, when everything comes seamlessly together!
Michael Raphael
Senior Consultant (Private Sector Lead)
"I love the challenge of working with colleagues to understand client needs, and to then shape a solution which will offer an exceptional service and value for money.
Tara O’Connell
Head of Bids
"Collaboration and teamworking are essential to driving and planning successful deliveries. A willingness to share knowledge and experiences allows for better planning, client experience, business benefits, and personal development.
Peter Pepper
Senior Delivery Manager

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